Maintenance and follow-up
A maintenance and follow-up program is a program that helps to plan and follow-up preventive and repair maintenance of fixed assets at enterprises. This software can be used to define maintenance and repair plans, prioritize maintenance and repair, and plan the resources needed for maintenance and repair. It can also be used to track maintenance and repair costs and estimate future maintenance and repair costs.
It also helps maintenance managers to plan, follow-up and preventive maintenance operations with ease of Use and high technology. The periodic system can be used in all organizations that need a maintenance management program to help maintenance managers and senior management achieve efficient, economical, and control operations.
Maintenance and follow-up features & benefits
- The maintenance and follow-up section allows users to manage the section in terms of adding new, modifying or deleting client notification.
- As well as classification and indication of all calls by region and device type.
- Prepare a daily schedule for all customer notifications and complaint.
- Users can correct customer data & location or type of device reported about.
- Print an itinerary for each technician to follow customer problems.
- After the technical report and identification of the responsible person, you can permanently repair the device at the customer's place or transfer the device to the workshop to complete the work and repair.
- Complete data of the client [region-phone-address of the client-type of device ... Etc.].
- Complete data report on customer complaint traffic.
- Analytical report on customer visits and maintenance.
- An analytical report on the defects of devices and dust pieces used for the client during a period.
- Analytical report showing the results of crash repair visits.
- Distribute the tasks of device recovery after the repair is completely completed.
- Make a membership card for customers.
- And other reports that cover all the requirements of users.
- The company also provides additional services with a package of reports that are designed according to the user's needs to complement all aspects of the system to reach the best design for maintenance follow-up operations .
