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Please read the questions below and if you can't find your answer, please send us your question, we will get back to you as soon as possible.
Frequently asked questions
Questions and AnswersThe title of your question?
Welcome to Crystal Soft Integrated Solutions, where we make the software work for you. We are a company specialized in providing intelligent and efficient software solutions that meet the needs of our customers and solve their problems. We follow a flexible and transparent business methodology that ensures close communication and effective cooperation with our clients. We take advantage of our extensive experience and diverse skills to create high-quality and easy-to-use software. We are a software company that cares about innovation and excellence.
What are the necessary steps to set up and use crystal accounting software?
- Choose the appropriate programs from the crystal range of programs according to your needs and budget.
- Contract with the company through which the system can be installed on the server computer and other devices.
- Create an established account and user profile and enter your company information.
- Prepare a plan of accounts, taxes and currencies.
- Enter initial transactions and opening balances.
- Perform routine accounting operations such as recording invoices, payments, and restrictions.
- Prepare financial, tax and statistical reports.
How can I export or import data from or to the accounting software?
- Choose the export to excel option according to the report to be exported from the reports.
- Select the type of data you want to export, such as invoices, suppliers, or expenses.
- Select the desired file format, such as Excel or PDF.
- Select the place to save the file and follow the instructions on the screen to complete the export process and so the import process is carried out according to the controls.
When the program is running, a message appears that the user already exists?
The program is turned on and you click on the password and then the screen is closed. Then choose System Administration, specify the username and press delete. And then the program can be successfully used.
How can I fix an error in the Crystal program?
- Check the error messages that appear on the screen and correct incorrect inputs or changes.
- Check the user manual or the Help Center for possible solutions to the error.
- Contact the company's technical support if you cannot solve the problem yourself.
Other Questions
General Questions
How can I customize the accounting program Crystal View Accounting to suit the needs of my company?
- Choose the settings or preferences option from the settings menu.
- Change the required options, such as language, currency, date, logo or invoice.
- Save the changes and click OK.
How can I share Crystal accounting software with other users?
- Choose the users or permissions option from the file or settings menu.
- Tap Add new user and enter username, email and password.
- Select the type of user and the permissions you want to grant, such as view, edit, or delete.
- Press save and send an invitation to the user by e-mail.
Ask Us ...
Do you have any questions?We appreciate your choice of our company / products / services, and always strive to provide the best possible experience for you. Therefore, we would like to ask you for your opinion and feedback about what we offer you. Your questions interest us, help us to improve our quality and your satisfaction.
هل يمكن غلق الحركات اليوميه لكل المستخدمين خلال فتره ؟ حتي لو كان المستخدمين لهم صلحيات التعديل
نعم يمكن غلق الحركات اليومية لكل المستخدمين من خلال قائمة حركات ثم إختيار غلق الفترة و من خلالها يمكن تحديد الفترة المراد غلقها او فتحها و هذة الخاصية من صلاحيات مدير النظام
و نحن نرحب بأى استفسار فى اى وقت.
اشكركم علي هذا البرنامج الرائع المبسط انا استخدمته وكل سهل واشكر شركتكم علي سرعه الداعم في حاله وجد مشكله
فى المخازن فى امكانية فتح حركة واحد مثل المشتريات او منصرف لاانتاج فى كارت الصنف؟
هل تعنى ان المستخدم يكون متاح لة حركة مشتريات فى الركات الواردة او منصرف للانتاج فى الحركات المنصرفة فقط ؟
فى المخازن هل توجد امكانية فتح عام 2024 والعمل فى عامين 2023 و 2024 فى نفس الوقت ؟
فى أخر تحديث لنظام المخازن يمكن العمل فى سنتين فى نفس الوقت مع امكانية نقل الارصدة للعام الجديد بشكل ألى بالاضافة الى التقييم الجديد للمخزون.
فى المخازن فى امكانية طباعة مجوعات تكلفة المنتاجات على اخر سعر دخول وليس المتوسط ؟
هناك تطوير فى العام 2024 يشمل تغيير سعر التكلفة باخر سعر شراء بضوابط محددة و سياسة فى تغيير سعر التكلفة بحيث لا يتم صرف البضاعة من المخزون بسعر أقل من الشراء و أيضا فى تكلفة المنتجات.
فى برنامج العملاء من الممكن عمل فاتورة بدون طلبية اول امر توريد ؟
فى برنامج العملاء من الممكن عمل فاتورة بدون طلبية اول امر توريد ؟
فى برنامج العملاء فى حالة ارسال فاتورة الكترونية وحالهى الفاتورة غير صحيحة
كيفية ارسالة مرة اخرى
هل يتم مسحاها وعملها من حديد ؟
كيف يمكن التسجيل فى قيود اليومية المعدة مسبقا و التميز بين اليوميات المختلفة من حيث رقم المستند
كيف يمكن اعداد قائمة التدفقات النقدية و الموازنة التقديرية فى برنامج الحسابات العامة
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