{"id":19,"date":"2017-06-10T08:34:22","date_gmt":"2017-06-10T08:34:22","guid":{"rendered":"http:\/\/xtratheme.com\/business\/?page_id=13"},"modified":"2023-12-06T15:13:08","modified_gmt":"2023-12-06T15:13:08","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/crystalsoft.com.eg\/en_us\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19\" class=\"elementor elementor-19\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c5a9ea4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c5a9ea4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11f407f\" data-id=\"11f407f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-510bb56 elementor-widget elementor-widget-cz_title\" data-id=\"510bb56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_smart_fs cz_mobile_text_center cz_title_pos_inline tac\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h1 style=\"text-align: center;\"><span style=\"font-size: 34px;\">Do you Have any Questions? Ask us<\/span><\/h1><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2717b70 elementor-widget elementor-widget-cz_title\" data-id=\"2717b70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_pos_inline tac\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><p style=\"text-align: center;\"><span style=\"font-size: 20px; color: #666666;\">Please read the questions below and if you can't find your answer, please send us your question, we will get back to you as soon as possible.<\/span><\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0b805a elementor-widget elementor-widget-cz_gap\" data-id=\"a0b805a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9f2be43 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9f2be43\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-d868b7c\" data-id=\"d868b7c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cc92765 elementor-widget elementor-widget-cz_title\" data-id=\"cc92765\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-question-circle-o\"><\/i><div class=\"cz_wpe_content\"><h4>Frequently asked questions<\/h4>\n<span style=\"color: #999999;\">Questions and Answers <\/span><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec72452 elementor-widget elementor-widget-cz_accordion\" data-id=\"ec72452\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-arrows='{\"open\":\"fas fa-angle-double-left\",\"close\":\"fa fa-angle-double-down\"}' class=\"cz_acc clr cz_acc_toggle cz_acc_first_open\"><div><div class=\"elementor-repeater-item-38f161a\"><span class=\"cz_acc_child\"><i class=\"cz-acc-i cz-acc-icon fas fa-bookmark\"><\/i><div>The title of your question?<\/div><\/span><div class=\"cz_acc_child_content clr\">Welcome to Crystal Soft Integrated Solutions, where we make the software work for you. We are a company specialized in providing intelligent and efficient software solutions that meet the needs of our customers and solve their problems. We follow a flexible and transparent business methodology that ensures close communication and effective cooperation with our clients. We take advantage of our extensive experience and diverse skills to create high-quality and easy-to-use software. We are a software company that cares about innovation and excellence. <\/p><\/div><\/div><div class=\"elementor-repeater-item-e2cd101\"><span class=\"cz_acc_child\"><i class=\"cz-acc-i cz-acc-icon far fa-comment\"><\/i><div>What are the necessary steps to set up and use crystal accounting software?<\/div><\/span><div class=\"cz_acc_child_content clr\"><ul>\n \t<li>Choose the appropriate programs from the crystal range of programs according to your needs and budget. <\/li>\n \t<li>Contract with the company through which the system can be installed on the server computer and other devices. <\/li>\n \t<li>Create an established account and user profile and enter your company information. <\/li>\n \t<li>Prepare a plan of accounts, taxes and currencies. <\/li>\n \t<li>Enter initial transactions and opening balances. <\/li>\n \t<li>Perform routine accounting operations such as recording invoices, payments, and restrictions. <\/li>\n \t<li>Prepare financial, tax and statistical reports. <\/li>\n<\/ul><\/div><\/div><div class=\"elementor-repeater-item-55a1071\"><span class=\"cz_acc_child\"><i class=\"cz-acc-i cz-acc-icon far fa-comment\"><\/i><div>How can I export or import data from or to the accounting software?<\/div><\/span><div class=\"cz_acc_child_content clr\"><ul>\n \t<li>Choose the export to excel option according to the report to be exported from the reports. <\/li>\n \t<li>Select the type of data you want to export, such as invoices, suppliers, or expenses. <\/li>\n \t<li>Select the desired file format, such as Excel or PDF. <\/li>\n \t<li>Select the place to save the file and follow the instructions on the screen to complete the export process and so the import process is carried out according to the controls. <\/li>\n<\/ul><\/div><\/div><div class=\"elementor-repeater-item-0c83397\"><span class=\"cz_acc_child\"><i class=\"cz-acc-i cz-acc-icon far fa-comment\"><\/i><div>When the program is running, a message appears that the user already exists?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>The program is turned on and you click on the password and then the screen is closed. Then choose System Administration, specify the username and press delete. And then the program can be successfully used. <\/p><\/div><\/div><div class=\"elementor-repeater-item-c4cda53\"><span class=\"cz_acc_child\"><i class=\"cz-acc-i cz-acc-icon far fa-comment\"><\/i><div>How can I fix an error in the Crystal program?<\/div><\/span><div class=\"cz_acc_child_content clr\"><ul>\n \t<li>Check the error messages that appear on the screen and correct incorrect inputs or changes. <\/li>\n \t<li>Check the user manual or the Help Center for possible solutions to the error.<\/li>\n \t<li>Contact the company's technical support if you cannot solve the problem yourself. <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-823c1e2 elementor-widget elementor-widget-cz_title\" data-id=\"823c1e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-question-circle-o\"><\/i><div class=\"cz_wpe_content\"><h4>Other Questions<\/h4><p><span style=\"color: #999999;\">General Questions<\/span><\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5f0399 elementor-widget elementor-widget-cz_accordion\" data-id=\"b5f0399\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-arrows='{\"open\":\"fas fa-angle-double-left\",\"close\":\"fa fa-angle-double-down\"}' class=\"cz_acc clr cz_acc_toggle\"><div><div class=\"elementor-repeater-item-38f161a\"><span class=\"cz_acc_child\"><i class=\"cz-acc-i cz-acc-icon far fa-comment\"><\/i><div>How can I customize the accounting program Crystal View Accounting to suit the needs of my company?<\/div><\/span><div class=\"cz_acc_child_content clr\"><ul>\n \t<li>Choose the settings or preferences option from the settings menu. <\/li>\n \t<li>Change the required options, such as language, currency, date, logo or invoice.<\/li>\n \t<li>Save the changes and click OK.<\/li>\n<\/ul><\/div><\/div><div class=\"elementor-repeater-item-e2cd101\"><span class=\"cz_acc_child\"><i class=\"cz-acc-i cz-acc-icon far fa-comment\"><\/i><div>How can I share Crystal accounting software with other users?<\/div><\/span><div class=\"cz_acc_child_content clr\"><ul>\n \t<li> Choose the users or permissions option from the file or settings menu. <\/li>\n \t<li> Tap Add new user and enter username, email and password. <\/li>\n \t<li> Select the type of user and the permissions you want to grant, such as view, edit, or delete. <\/li>\n \t<li> Press save and send an invitation to the user by e-mail. <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4a8fa01\" data-id=\"4a8fa01\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-84232d3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"84232d3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-390e74c\" data-id=\"390e74c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ab8a8b7 elementor-widget elementor-widget-cz_title\" data-id=\"ab8a8b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-question-circle-o\"><\/i><div class=\"cz_wpe_content\"><h4>Ask Us ...<\/h4>\n<span style=\"color: #999999;\">Do you have any questions? <\/span><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdee5a1 elementor-widget elementor-widget-cz_title\" data-id=\"bdee5a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><p>We appreciate your choice of our company \/ products \/ services, and always strive to provide the best possible experience for you. Therefore, we would like to ask you for your opinion and feedback about what we offer you. Your questions interest us, help us to improve our quality and your satisfaction. <\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ecf4da2 elementor-widget elementor-widget-cz_gap\" data-id=\"ecf4da2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4f173 elementor-widget elementor-widget-cz_contact_form_7\" data-id=\"cc4f173\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"cz_cf7 clr\">\r\n\t\t\t<div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f506-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"506\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en_us\/wp-json\/wp\/v2\/pages\/19#wpcf7-f506-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"506\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f506-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your name (*) <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><label> Your e-mail address (*) <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><label> Subject<br \/>\n<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n<\/p>\n<p><label> Section <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"menu-178\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"menu-178\"><option value=\"Technical Support Department\">Technical Support Department<\/option><option value=\"Others\">Others<\/option><\/select><\/span>\n<\/p>\n<p><label> Your question <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span><br \/>\n<div id=\"cf7sr-69e8cf70df8e1\" class=\"cf7sr-g-recaptcha\" data-theme=\"light\" data-type=\"image\" data-size=\"normal\" data-sitekey=\"6LcMexYnAAAAAA4RJdP70pF8B-woCmSblz2p_kWO\"><\/div><span class=\"wpcf7-form-control-wrap cf7sr-recaptcha\" data-name=\"cf7sr-recaptcha\"><input type=\"hidden\" name=\"cf7sr-recaptcha\" value=\"\" class=\"wpcf7-form-control\"><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Asking\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Do you Have any Questions? Ask us Please read the questions &#8230; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/crystalsoft.com.eg\/en_us\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crystalsoft.com.eg\/en_us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crystalsoft.com.eg\/en_us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crystalsoft.com.eg\/en_us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crystalsoft.com.eg\/en_us\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":8,"href":"https:\/\/crystalsoft.com.eg\/en_us\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":12744,"href":"https:\/\/crystalsoft.com.eg\/en_us\/wp-json\/wp\/v2\/pages\/19\/revisions\/12744"}],"wp:attachment":[{"href":"https:\/\/crystalsoft.com.eg\/en_us\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}